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What exactly does "unlimited requests" mean?You can submit as many video editing requests as you'd like — we’ll work on them one at a time (unless you're on a plan that supports multiple active requests). Once we finish one, we move to the next.
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How fast is the turnaround?Standard turnaround is within 48 hours for most videos. More complex edits may take slightly longer, but you’ll always be kept in the loop.
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What about larger requests?Larger requests are broken down on our end. You should expect to receive a reasonable amount of work every 48 hours until the entire request is done.
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What types of videos can you edit?We specialize in: Short-form content (Reels, TikToks, YouTube Shorts) YouTube videos Ads, promos, and testimonials Founder-led content Podcast clips Platform-native repurposing (e.g., long-form → reels) Wedding Films We don’t do VFX-heavy content.
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Who is EditAmigo for?EditAmigo is built for: Creators who want to stay consistent without doing all the editing themselves Founders & marketers who use video to build trust and drive leads Agencies or teams who need high-volume, high-quality editing support
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Who’s doing the editing?Each plan includes professional editors trained in social-first storytelling, visual clarity, and brand consistency. Our Agency tier includes a dedicated editor and creative lead.
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How do I submit requests?We keep it simple: you’ll use Trello or Slack, depending on your preference. Just drop a request card with footage, context, and desired output — we take it from there.
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Do you offer white-label services?Yes; available on our Agency plan. Great for agencies or brands looking to present EditAmigo’s work as their own.
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Can I cancel anytime?Yes — you’re never locked in. All plans are month-to-month unless you choose to save with annual billing. Cancel or pause your subscription anytime with us.
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Do you offer refunds?Due to the high quality nature of the work, there will be no refunds issued past the first week of service. However, no refunds will be issued for completed work.
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What if I don’t like the edit?No problem. We offer unlimited revisions until you're happy. You can leave clear feedback directly on your request card, and we’ll turn it around fast.
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